Before using the contact form, common questions can be found below - We have limited phone service, for enquiries the quickest way is to please use the contact form rather than phoning. If you need to do a phone order please call 0247225756 if there is no answer please use the contact form and we will get in touch for phone orders.
Returns - Our policy is here. A return form is on the back of your invoice that comes with your order to send eligible items back. We process in 4-7 business days of receiving your return.
If you are asking on an item that is sold out, sorry apart from core lines we do each season when we sell out of a size it is not restocked.
We are an online business posting Australia wide and to NZ, however have our Penrith showroom open days, find our open information here (Showroom is closed due to Covid19, this includes click and collect. Online operating as normal)
If you are asking how long shipping will take, this does depend on your postcode and what postage method you take. More on postage can be found here *Update due to Covid19 mail delays are happening, if your parcel is stating delayed please understand we can't do anything to change this. We are seeing parcels take longer than expected for some parts of Australia.