Curvaceous Black Friday FAQ
Answers to questions for Black Friday
When does your Black Friday Start?
Our sale starts around 11am NSW time Thursday 20th November
How Do I know What Is On Sale?
Every item is on sale, from 10-50% OFF. Explore, have fun and enjoy
Are Items In My Cart Reserved?
Curvaceous tried to find a way to make this happen, however no app that would allow us to do this for our platform that we were happy with, it's first in best dressed.
Why can't I see free shipping?
The bargains are amazing and this is a site wide sale, we simply can't absorb full postage costs on top of the sale when we offer discounted rates already on postage. Thank you for understanding
Help I made a mistake
Curvaceous is a small team and this period is extremely busy with the volume of orders, we can't make changes in any way. Please double check your orders before placing.
I made an error with my address
If you made an address error we suggest you use the Australia Post app where you can have better control over your deliveries. You can find out more here Please do send us an email, if we can help we will but this is not always possible. Please double check your orders.
I placed another order, can I combine shipping?
Sorry we are unable to do this under normal trading and unable to do due to the huge velocity of orders, we are unable to combine shipping.
How do I get the Free gift promotion?
Meet the AUD $150 threshold for the free Curvaceous hair wrap, spend AUD$300 and receive the free towel hair wrap and the free dress. It must be IN ONE transaction not including postage, multiple transactions do not qualify for the free gift offers. The free gifts will go in your cart automatically, should you not see this go in your cart the offer has been exhausted. We hate people missing out, should we run out we will often substitute and reserve the right to do this for you and will put notifcation up should this happen. The free gifts through Black Friday are yours's to keep even if you send items back.
What is your return policy through Black Friday
Our return policy remains the same. Curvaceous do not process exchanges. Curvaceous will refund on any full price item/s. This is however a site wide sale which means returns are eligible for a website credit only (valid for 3 years) Items marked final sale are written on the first line of the product description are no return or exchange. Please remember items must be unworn, tags and packaging attached, we will not be accepting items that have animal hair, odours of perfume, smoke or deodorant. Please pop them back in the bags if they are not for you so they are protected. A huge thank you for respecting this.
Do you offer extended return policy?
Our normal return policy applies. Items are to be received within 14 days of receipted delivery date.
Are there any delays?
Due to the high volume in this time, we are expecting delays of 4-6 business days on regular post before dispatch Express Orders will also have delays we hope to have those orders leaving inside 2-3 business days.
Do your guarantee express post orders leave next business day during sale times?
Express Post orders can't be guarantee next day dispatch in the sale period. Update 22-11-25 We will have these out in 1-3 business days as we are catching up on the initial rush.
Can I get it any faster?
Update 22/11/25 - Our initial rush is under control and we have now removed this option. Express post are back to being prioritsed and are sent within 1-3 business days.
We have Priority Posting, this means you will jump the queue for $25 and your order is shipped express post. Your order will leave same day if placed by 11am AEDT via Express Post and next business day if your order is after this time.
Can I pick up my order?
We are sorry due we have had to turn click and collect off through the BF sales
I need help and nobody has got back to me
We are working as hard as possible to make sure we answer all enquiries, please be patient through this time. For general questions that are answered here we may send you to this page to help streamline our service. Please DO NOT place an order expecting a change after we are unable to do this in sale periods.
Anything else I need to know?
Have fun, don't over spend, know your budget and know that we are working flat out to get parcels out as fast as possible.
Free Gifts With Order - Whilst stocks last
Spend $150 & receive our Curvaceous Hair Wrap
Spend $300 & receive the Hair Wrap plus a free dress!
We absolutely love spoiling our Curvaceous ladies, and we’re hoping we have enough gifts to last the whole sale. But if you know us, you know we hate seeing anyone miss out!
If a gift does sell out, we’ll pop up a notice and do our best to offer a replacement. Until then, it’s strictly while stocks last.
If the free gift doesn’t appear in your cart, it simply means the offer has been exhausted.
Enjoy the treat, we so appreciate you all!
